Creating a better Internet together
From Internet access to web hosting, education, gaming and software, IAA members are a vital part of the Australian Internet.
Becoming an IAA member means you are joining a distinctive community of like-minded individuals and businesses, committed to the growth of Australia’s Internet. We keep you up to date with industry developments, advocate for your interests and needs, and offer a range of services that puts you and your business at a digital advantage.
Together, we strive to make the Internet more efficient, accessible, and robust for now, and for the future.
Professional Class Membership
This type of membership is suited to individuals who have an expressed interest in the Internet industry.
Membership fee: $50 inc GST
Membership fee: $50 inc GST
Corporate Class Membership
This type of membership is suited to organisations with an expressed interest in the Internet industry and require services offered by IAA.
Corporate members are typically players in the Internet industry, with many providing commercial services right across the Internet ecosystem.
Membership fee: $500 inc GST
Corporate members are typically players in the Internet industry, with many providing commercial services right across the Internet ecosystem.
Membership fee: $500 inc GST
Affiliate Class Membership
This type of membership is suited to any Government agency, not-for-profit organisations or other like-minded organisations deemed appropriate by the Board.
Affiliate Class Members have access to any services offered by IAA but do not have voting rights.
Membership fee: Complimentary
Affiliate Class Members have access to any services offered by IAA but do not have voting rights.
Membership fee: Complimentary
IX Services
Corporate and Affiliate members have access to our cutting-edge Peering, Cloud Connect, Virtual Leased Line and Extended Reach services.
Events
Members receive either free or discounted entry to IAA's various online and in-person events throughout the year. These events often feature prominent industry speakers and are an excellent opportunity for professional development and networking.
Member Growth Opportunities
Members are promoted as preferred providers for products and services. Additionally, IAA seeks new opportunities for members to promote their businesses to the broader Internet community.
Representation
IAA represents members' interests through forms of lobbying and provides balanced representation of the Internet community in the media.
Members can proudly display the IAA logo on their literature and websites (terms and conditions apply).
Members can proudly display the IAA logo on their literature and websites (terms and conditions apply).
Membership
How do I become a member?
- Please go to our members portal
- Please note that all memberships require Board approval prior to activation
How do I become a Board Member?
- Find out more about becoming a Board Member
- Please note that Board members are elected annually at the AGM. Seats become available as Board Member terms expire
- All members are welcome and encouraged to nominate four Board seats. If more nominations are received than the number of available seats, an election is held for the voting membership
How much are membership fees and what period does it cover?
- Corporate - $500.00 inc GST annually
- Professional - $50.00 inc GST annually
- Affiliate – complimentary
I have a lapsed membership, what do I do?
- If you no longer have access to our membership portal, please contact our team who can help you to re-activate your membership
Who is eligible for an Affiliate membership?
- This type of membership is suited to any Government agency, not-for-profit organisations or other like-minded organisations deemed appropriate by the Board
- Affiliate Class Members have access to any services offered by IAA, such as IX Peering, but do not have voting rights when it comes to our governance
Who is eligible for Corporate membership?
- This type of membership is suited to organisations with an expressed interest in the Internet industry and wish to take advantage of the services offered by IAA, such as IX Peering
- Corporate members are typically players in the Internet industry with many providing commercial services right across the Internet ecosystem
Who is eligible for Professional membership?
- This type of membership is suited to individuals who have an expressed interest in the Internet industry
How do I cancel my membership?
- If you wish to cancel your membership, please contact our team. Please note that membership fees are non-refundable
I am a new member, what do I do now?
- All new Corporate members will receive a welcome pack containing comprehensive details of their new membership
- To order services directly, please login to our members portal
Account
I have a billing issue
- Please contact our Accounts Team
I have a portal issue
- Please contact our Technical Team
How do I check my network status?
- View Network Status
- All maintenance and incidences can be viewed live on our website using the above network status link
How do I update my details?
- To update your details, please login to our members portal
- If you are unable to login to the portal, please contact our team
Information
Where can I see other peers?
- To see who is peering, please refer to our Peering services page or PeeringDB
Where are your exchange points?
- Please refer to our Peering services page to find our exchange locations
How do I log support calls?
- For technical support please call 1300 793 320
- For administrative support please call 1300 653 132
If your query is not listed here and you require further assistance, please contact our team.
