As the situation with the COVID-19 pandemic continues to escalate in Australia and around the world, IAA is placing a high priority on business continuity and have put measures in place to do this safely for our staff and members.

IAA recognises its role as a provider of critical infrastructure and our team will be working hard to ensure continuity for member’s businesses during this time of uncertainty.

Over the coming weeks, IAA will be undertaking the following:

  • Upgrading networks to handle the increase in network traffic
  • Deferring any unnecessary work
  • Restricting major changes to essential only
  • Reassessing our spares, extra port availability and remote hands service to ensure any failures are dealt with rapidly
  • Providing or coordinating the use of remote hands services to reduce travel and maximise skilled staff availability
  • Adhering strictly to pandemic protocols in place in data centre facilities

At this point, we do not anticipate any significant impact on our ability to deliver services. The IAA team are well accustomed to working from home and our systems are designed for this.

Should you have any questions or need further information about how we are managing the delivery of your services, please reach out to us. We in turn will continue to assess the situation and keep members updated.

IAA’s is undertaking steps to gain Mutually Agreed Norms for Routing Security (MANRS) as part of its efforts to run a secure IXP.

MANRS is a global initiative that provides crucial fixes to reduce the most common routing threats. Whilst initially designed for network operators, IXP’s play an active role in protecting the Internet and represent active communities as well as working to ensure a secure Internet infrastructure.

IAA Is working towards IXPP status. To achieve this, it must demonstrate commitment by implementing the IXP Programme Actions.

For more information contact the team on


IAA have fulfilled our hosting duties of APRICOT 2020 and would like to thank everyone who attended the event at Melbourne’s Crown Promenade.

Despite travel restrictions caused by COVID-19, APRICOT 2020 still attracted over 560 people, from 59 economies.

With five days of workshops and over 50 presentation sessions during conference week, the IAA team worked tirelessly to ensure the smooth running of the network. At times during the fortnight, there were over 1000 devices connected to the wi-fi simultaneously.

APRICOT founder and ICANN CTO David Conrad opened the conference with a look back at the last 25 years of the event and a look forward to the future. Other keynote speakers included Professor Mark Gregory from RMIT University’s School of Engineering and ANU College of Engineering and Computer Science’s Associate Professor Hanna Suominen. To listen to these presentations or other sessions from the conference visit APNIC’s Youtube channel

The 3rd APNIC Hackathon took place during APRICOT, with the emphasis being on teamwork and cooperation. The theme for this year’s Hackathon was “Network Tools”. We would like to congratulate IAA’s peering engineer, Nick Pratley, who with his team won this year’s event. Nick’s team was tasked with creating automation modules for router configuration good practice and bogons. Well done Nick!

IAA General Manager Narelle Clark facilitated APRICOT’s Tech Girls social, which brought together 60 women (and a few male participants) to share their stories and experiences in ICT. Whilst the session was not restricted to women, it was a fantastic opportunity for those in attendance to understand they are not alone and have a purpose within the Internet community. Narelle was joined by Noraini Ayop from Microsoft and Merike Kaeo from Double Shot Security who spoke about their careers and how they saw the industry from a female perspective.

The 25th anniversary of APRICOT was celebrated at socials in locations across the city. Storms didn’t deter conference goers attending the opening social at Melbourne Town Hall, sponsored by IAA, where we were treated to a cultural performance by the Djiri Djiri dance group and got up close and personal to a variety of native animals.

The success of APRICOT’s 25 years promoting Internet technology and operations across the Asia Pacific region was marked at a formal dinner at the stunning Plaza Ballroom, with entertainment by local band, Chunky Jam, who got everyone up dancing late into the evening.

To see the official APRICOT 2020 photos click here.

We hope you enjoyed APRICOT 2020 as much as we did and found it a valuable experience. Our sofa was a hit with those at the conference, as were the IAA beanies, thanks to Melbourne’s weather.

IAA members will now be able to expand their network connections into over 40 countries following the establishment of interconnect API with PCCW Global.

PCCW Global are the international operating division of HKT, Hong Kong’s premier telecommunications service provider. PCCW has an extensive global network footprint, with points of presence worldwide and interconnections directly with key cloud, IX, IoT and SaaS partners, all of whom are accessible and available via the platform.

Through the new collaboration, customers of either IAA’s peering fabric, IX Australia or PCCW Global’s Console Connect SDI® platform will be able to access all network services on either carrier or fabric through their respective online portals.

“IAA is committed to the development and growth of the industry, both within Australia and internationally,” explains IAA Chair, David Hooton.

“Collaborating with PCCW Global on a project like this is beneficial to our members and the wider Internet community as it removes connection complexity, allowing opportunities to readily expand for global reach. This enables our members to deliver a tremendous expansion of services both into and out of Australia.”

The Console Connect is one of the largest Software Defined Interconnect platforms, spanning over 128 data centres across the globe, with that number continuing to grow. Once connected, IAA members can provision on-demand connectivity between key data centres, partners and all major cloud on-ramp operators, including AWS Direct Connect, Microsoft Azure, IBM Cloud, Oracle Cloud, Google Cloud, Alibaba Cloud, Tencent Cloud and NAVER Business Platform. They can also directly connect with other key IX operators in Europe and the United States who are already on the platform, including players such as DE-CIX.

IAA members wanting to sign up for Console Connect must create a log in on the Console Connect website and request a connection via the portal.

For more information contact the team on

Internet service provider, AARNET is the latest member to take advantage of IAA’s network expansion into NextDC’s C1 location. More members will be coming on board shortly, as well as a Google Global Cache device.

NextDC C1 is Canberra’s most connected data centre and IAA is currently offering options of 10G and 40G ports, with Extended Reach and VLL’s back to Sydney.

Additional services to Melbourne, Perth and Adelaide will be available from Q2 of 2020, providing members with greater scope for their peering needs in the Australian Capital Territory.

Orders can be placed via the Member Portal or for more information contact the team on

IAA Chair David Hooton is pleased to announce the re-appointment of a Matthew Enger to the IAA board.  Matthew will rejoin as a Professional Representative, filling an open vacancy on the board.

For those who don’t already know Matthew, he is currently Managing Director at IX Integration. He has over 15 years’ worth of small business telco and ISP experience, including starting up his own business, Leap Telecommunications in 2015.

Excited by the opportunity, Matthew is looking forward to representing the professional members interests.

“IAA is already off to a big start to the year with the hosting of APRICOT and the launch of the new IX in Canberra. I am keen to work with the team on the plans for 2020 and beyond.”

“We would like to welcome Matthew back onto the IAA Board,” explains IAA Chair, David Hooton.

“Matthew has continued to support the work of the Association and with his industry experience, we are pleased to be able to reengage with him as we begin to implement our strategy for 2020.”

The IAA board would like to thank the professional members who expressed interest by email in joining the executive for this position and we would like to encourage you to consider participating in the future.

Welcome back, Matthew!

As we all watch on in shock at the impacts of Australia’s bushfire season on our beautiful country, and see communities devastated by the fires, IAA as an organisation felt compelled to reach out to our own community to see how we could help.

Many of our members have been affected by the fires and with regional communities impacted by outages, IAA have set up a relief pool with the aim of coordinating offers of support with those in need.

Are you or your business in need of equipment or practical assistance? Do you have anything that you could offer to help in this current situation?

IAA’s donation relief coordination is receiving positive response from the industry with many of our members making generous offers of networking equipment and personal time. The initiative was also mentioned in a recent article in the ITNews.

A list of items needed and on offer can be found on the IAA website. Examples include handheld radios, technical and infrastructure support and storage capacity. As soon as it is safe to do so we will do our best to coordinate getting people and gear into the areas of need.

If you would like to get involved please email or text/WhatsApp on +61412297043 and let us know what you have to donate or what help you need.

Only one month until APRICOT 2020 in Melbourne!

Have you registered for the conference yet? IAA members continue to receive discounted registration by using the promo code IAAMEMBER.

As in previous years, APRICOT 2020 will commence with a series of technical workshops prior to the conference.

The full five-day courses focus on key technical and operational subject areas and are usually highly interactive and include lab time or practical demonstration. Great for professional development, the workshops also help to brush up on or learn new skills in network and routing security, network monitoring, SDN, or virtualisation and cloud computing.

All workshops currently have availability, but numbers are limited, and workshops will close once full. For course content and requirements visit the APRICOT website

In addition, APNIC will be hosting its third Hackathon during this year’s conference. Applications are staying open for an additional week. If you are interested in taking part, register TODAY. It is FREE!

Participation is open to all. Candidates will be selected based on their skills, with the committee also considering diversity and geographic spread. You do not need to know a specific programming language or technology, but you must bring your own computer to the Hackathon.

For more information, including the application form and key dates visit the APRICOT 2020 website.

IAA is looking for an experienced Peering Engineer to join our team.

This unique role is based remotely, and we are currently taking applications from any major capital city in Australia or New Zealand.

You will be part of a small, dedicated team where your skills will have a real impact within the internet community. The successful applicant will have the opportunity to work on a range of systems and technologies and be involved with exciting new projects.

Some of the key responsibilities will include:

  • The provision and troubleshooting of Internet Peering Services
  • Maintaining and monitoring of Internet Peering Networks
  • Executing project work – new sites, migrations etc
  • Identifying and providing input on improvements to networks and process
  • Participating in a 24×7 on-call rotation

For more information about the role or for details on how to apply visit our Seek ad.

Applications close 5pm, Friday 31st January 2020.

Support for members and community affected by the fires

Dear Member,