IAA Founding Member Retires

WAIA Founding MembersIt’s with an enormous amount of gratitude that we acknowledge the ground-breaking work of one of WAIA’s founding members, Kim Heitman.

“In 1985, I plugged a 1200/75 Nice Modem into my Commodore 64 and joined the online community. This was the start of a fascinating journey…”

As a Barrister and Solicitor with his own practice, Kim developed a professional interest in online legal issues and technology. He was front and centre when the Internet became publicly available in Perth in 1993. He saw the shift in perspective over the decade, as individuals and organisations started to realise the potential of this new communication platform.

“One by one, all the institutions stopped treating the Internet like a gimmick and began building it into their service provision. It was similar to the way institutions are adapting to social media at present,” said Kim.

The 1990’s marked the start of the technology revolution in Australia. The internet industry faced enormous challenges as it emerged as a new service technology in its’ own right.

“The industry was consolidating at a feverish pace, with massive churn from one provider to another depending on service offerings and cost in a changing market.”

Kim remembers there were hundreds of ISPs in Perth, a few with points of presence in regional areas, and some entirely focused on small country towns.

“The industry was threatened with B-party charging by Telstra, draconian censorship at a State and Federal level, and the difficulty in getting people online given so many different computer and modem protocols,” he said.

In July 1995, a group of Internet enthusiasts and the State’s first ISPs met at the Dialix offices to form the WA Internet Association, to promote the use of the Internet and represent businesses and users.

A journalist and an ISP at the time, David Kitson remembers that initial meeting well-

“It was an interesting meeting – standing room only, with dozens of people in a room barely big enough to fit a dozen people. It was hot, stuffy and difficult, but nearly every ISP was there at a time when Western Australia had more ISPs per-capita than any other part of the world.”

Kim remembers the key individuals driving innovation in this era- “Michael Malone, Mark Dignam and Andrew Milner were each building successful Internet businesses, but saw the benefits of the WA industry co-operating to create infrastructure such as WAIX, lobbying as an industry and reaching out to other States to help their progress. They were generous with their time to the Association and smaller ISPs.”

As WAIA’s inaugural spokesperson, Kim answered enquiries from the public and represented the Association at parliamentary inquiries and in the media.

David was WAIA’s first Secretary and remembers Kim as a driving force within the steering committee and the inaugural elected committee-

“Kim greatly influenced the structure that meant WAIA would represent not only ISP interests, but the greater internet community as well, with some members moving between Industry and Non-industry representation over time.”

The irony of a geographically isolated association being the one to build a successful Australia-wide infrastructure – from WAIX to IX Australia – is not lost on Kim-

“Perth computer enthusiasts knew well the experience of being isolated and having to travel a long distance to network.

I believe this made the WA Internet industry embrace an “us against the world” perspective, and a determination not to be at the mercy of big telcos or a single source of bandwidth.

WAIA worked with colleagues in South Australia and Tasmania to build industry capability which thereafter enabled national peering capacity,” he said.

The same year as founding WAIA, Kim was Elected Chairperson of Electronic Frontiers Australia Inc and launched the EFA Women committee and mailing list to promote women becoming involved with online services.

“Kim was involved with the newly formed Electronic Frontiers Australia which had modeled itself after the Electronic Frontiers movement in the US at the time. His guidance and support was pretty much critical to the progress and establishment of WAIA,” said David.

In 1999 Kim became Group Legal Counsel and CEO of iiNet Technologies Pty Ltd and continued on the Board of iiNet Limited following a successful public listing.

Kim served on the boards of several public companies including the Telecommunications Industry Ombudsman Limited and Australian Domain Administration Limited.

Kim’s expertise has seen his opinions appear in national and international media including Time Magazine, Wired, The Age, The ABC, Internet Australasia magazine and many other industry publications, on topics such as net censorship, encryption, cyber terrorism and email privacy.

He lectured at Curtin University, the University of WA and Edith Cowan University, Melbourne and Monash Universities and internationally on Internet regulation and computer science and regularly spoke on intellectual property, strategic risk management and online issues.

Kim continued to serve on the WAIA committee in various roles, including President, until 2004, and thereafter as the WAIA nominee to the auDA Board.

In 2010 Kim returned to work after treatment for lymphoma and was elevated to Full Member and Certified Technologist by the Australian Computer Society.

David remembers Kim as a highly respected individual- “Without exception, and we were grateful for his influence and support at the time.”

Always the innovator, in 2017 Kim brought the World Wide Web conference to Perth as part of the Festival of the Web, exploring the ways in which the internet has changed the way we do business.

With a passion for music, Kim has been a Board Member of TURA New Music and having ‘retired’ to Nannup in the State’s south west, he is now a committee member for the Nannup Music Festival, as well as a volunteer firefighter.

In thinking about the decade to come, Kim hopes we will see the industry grow with bandwidth and spark the start of the next boom-

“We need to get back to the aspiration of providing “always-on” high-speed broadband to everyone in Australia, and developing mobile Internet to power new mobile services.

I hope that IX Australia continues to create solutions for members, and will prosper at the cutting edge of Internet services,” he said.

When we asked Kim what advice he would give himself if he could travel back in time to 1995, he replied, “Get yourself an ergonomic chair. No other misgivings, it’s been a wild ride.”




2018 Annual General Meeting

The Internet Association of Australia (Inc) invites you to attend  our Annual General Meeting in Sydney.

Venue:  The Westin, 1 Martin Place, Sydney
Date:  Wednesday 29th August.
Time: from  4.00pm for a 4.30pm start (AEST).
Online: or via our live  web stream, from 4.30pm AEST.

You can RSVP now, for both the Sydney event and the web stream,  via the Member Portal.  For assistance with the Member Portal please email membership@internet.asn.au.

The Annual General Meeting will include a special resolution by the IAA Board to propose changes to the current association rules. An AGM pack including the meeting agenda as well as a member brief regarding the proposed changes, and a copy of the proposed changes is available here.  For further information or feedback, please contact us on rules@internet.asn.au.

Would you like to be part of the IAA Board?  Nomination information is available here, and current nominees are published on our website. If you would like more information about serving on the board please email secretary@internet.asn.au

We look forward to meeting with our members at the AGM to share our achievements and future plans of the Association.

For any further information about the AGM please email events@internet.asn.au


Nathan Brookfield
Secretary, Internet Association of Australia Inc. 

Call for Board Nominations

Being on the IAA Board is a great way to get involved and give back to both the Association and to the internet community.

All nominees must meet the IAA Board requirements within the Association Rules, available on our website here, and are required to sign a Non-Disclosure Agreement and Conflict of Interest Disclosure on joining the Board. Further details on the roles and responsibilities of the Board are available here.

IAA are calling for nominees to the following positions.

  • 2 x Professional Representative (term to run for 2 years)
  • 3 x Corporate Representatives (term to run for 2 years)

The Association calls members to nominate for election to the Board. All nominations are required to include a written statement by the nominee, as well a written statement from another member (the seconder) in support of the nomination. Once nominations are submitted a representative of the committee will contact the seconder regarding the submission of the supporting statement before the nomination can be accepted.

Submit your nomination here.

Nominations are be posted on the Association website here (contact details will be kept confidential).

Nominations close at 5pm Wednesday August, 22 AWST (7 days prior to the AGM). Voting information (if required) will be issued on Thursday August, 23.

For further information on nominating or the requirements for being on the Board please contact the Returning Officer, Nathan Brookfield on secretary@internet.asn.au

Now Accepting AMEX

The Accounts Team are please to confirm that we are now accepting payments via American Express.

Payments via American Express can be made online via the members portal or by phoning 1300 653 132.


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2018 AGM Save the Date

The Internet Association of Australia (Inc) invites you to save the date of our Annual General Meeting in Sydney.

Venue:  The Westin, Martin Place, Sydney
Date:  Wednesday 29th August
Time: from  4.00pm for a 4.30pm start (AEST).
Online: or via our live  web stream, from 4.30pm AEST.

Further details about the Annual General Meeting will be issued soon. For any further information about the AGM please email events@internet.asn.au

We hope to see you there!

Internet Association of Australia Inc. Committee

Discounted Legal Documents for IAA Members

Discounted Privacy and Complaints Handling Legal Documents for IAA Members

The Internet Association of Australia is pleased to inform members of a new Privacy Kit and Complaints Handling Policy that have been released for use by members at discounted prices for a limited time, via IAA’s alliance with the DocuStream legal documents service. These latest documents help members cut through red tape created by the new laws, quickly and cost effectively.
With the enactment of the Australian Notifiable Data Breaches Scheme (NDB Scheme) in February 2018 and the EU General Data Protection Regulation (GDPR) in May 2018, Privacy Law has now been brought head on into the digital age, bringing with it significant challenges for Australian internet service providers. The IAA Privacy Kit, currently available at a special discounted price for IAA Members, makes life easier for Australian service providers, and includes the following documents:
  • Data Breach Response Plan (DBRP) – designed for Service Providers to call on in circumstances where an eligible data breach occurs.
  • Service Provider Privacy Policy – a Privacy Policy for Service Providers.
  • Employee Security & Confidentiality Undertaking – an undertaking that a Service Provider can ask its employees to sign, which addresses the confidentiality of personal data handled by company employees.
  • Data Processing Addendum – an agreement between a Service Provider and its Customers, that sets out their agreed position on what is to occur if there is a data breach of jointly held personal information, and is designed to make the customer responsible for carrying out statutory data breach notifications where possible. It is also designed to address the GDPR requirements of a “processor” as an extension of the Service Provider’s main agreement with its Customers.
  • Corporate IT Systems and Social Media Policy – a Policy making employees aware that the Company is serious about protecting its sytems and preventing unauthorised use of social media in the workplace.

Failure to comply with the NDB Scheme or the GDPR may result in significant penalties.

Click here to access the Advanced Service Provider Privacy Kit


A new Complaints Handling Standard is coming into effect as of 1 July 2018. It will apply to (i) carriage service providers; and (ii) carriers responsible for network units that are used in the supply of services by carriage service provides. The Complaints Handling Standard requires carriers to set out their complaints handling processes in writing, and make them available on their websites in a concise form. Failure to comply may result in significant civil penalties.

Click here to access the Complaints Handling Policy.


IAA members can access further discounted legal documents through the IAA/DocuStream Portal.

Update Your Details

As IAA prepares for the 2018 Annual General Meeting and we encouraging our members to update their voting details within the Members Portal.

Ensuring these details are up to date means you’ll get all the relevant information about the upcoming Annual General Meeting, the call for nominees to the IAA Board, and most importantly be set and ready to vote at the AGM.

To check and update your details simply log into the  Members Portal.

If you’d like to update your details by phone, or have a chat about your membership record please phone us on 1300 653 132, or email us on membership@internet.asn.au.

Peering DB Sponsorship

The Internet Association of Australia Inc is proud to continue our support of PeeringDB as a Gold Sponsor.

PeeringDB is such an important part of interconnection and we want to support their fantastic efforts. We strongly encourage our members to keep their PeeringDB profile updated as it helps everyone get more connected!

PeeringDB is a database of networks that are peering, where they are peering, and if they are likely to peer with you. If you are peering and haven’t heard of this database – we encourage you to register for an account today.


IX Australia launches 40Gbps peering with amaysim

The Internet Association of Australia (IAA) are pleased to launch 40Gbps peering services on their IX Australia network. Long term member and peer amaysim are the first to light up 40Gbps services on both NSW-IX and WA-IX.

“As a member driven association IAA strive to provide any services which support our members and the Internet as a whole in Australia,” said Association Chair and Technical Manager, Joe Wooller. “In delivering 40Gbps peering the association is once again addressing the needs of our members”.

“Peering at 40Gbps enables us to maximize the performance benefits of our links with major content providers including Facebook, Google, and Netflix. Amaysim is the first internet provider to connect to both, Sydney and Perth internet exchanges at 40Gbps. This new and cutting-edge network design ultimately delivers a better experience for our customers,” says Rob Appel, Commercial Director Broadband at amaysim.”

“We are extremely pleased to see the continued growth of our network, delivering Australia’s only not-for-profit and carrier natural Internet peering exchange, IX Australia. The Association will continue to provide quality services to our members,” said Wooller.

“IAA remains committed to developing projects that support both members’ needs and the Internet community.”

40Gbps peering is available now at $1250 exc GST per month. For further information on 40Gbps peering on any IX Australia peering points please contact IX Australia Technical Manager, Joe Wooller, on 0412 005 457 or peering@ix.asn.au.


AGM Results

It was great to meet with our members in Melbourne for the 2017 Annual General Meeting at The Langham Hotel.

The Association Committee are pleased to officially welcome two new committee members to the team. David Hooton joins the committee as a Professional Representative, and Daryl Collins of Akamai, joins as a Corporate Representative. Two of our current committee members have been re-elected to the committee filling Corporate Representative seats, Shane Short from In A Box Technologies Pty Ltd and Nathan Brookfield from Simtronic Technologies Pty Ltd.

We also welcome Ian Chiu of Netflix to the team, Ian joined the committee filling a casual vacancy shortly before the AGM was scheduled.

Special thanks to David Allen who has completed his term on the IAA Committee, you have been a valued asset to the team.

At the AGM we were pleased to announce our Universal Port Pricing initiative, you can read more here. And our Peering Engineer, Tim Raphael, gave us an insight into our metrics project, and he has blogged about it here.

If you missed the AGM stream online, you can rewatch it on our You Tube Channel.

The Committee are keen to hear from members about how the Association can continue to support members, with new services, features or projects. Many of the committee will be around at AusNog, so please come and have a chat with us. Or drop us an email to info@internet.asn.au or give us a call on 1300 653 132.